Frequently Asked Questions
Of course, customer details are kept confidential and never shared. All our documents come in plain white envelopes with no mark saying what’s inside.
Shipping takes from 2 to 5 days depending on country of destination. Some orders take up to a week.
The orders that shipped by means of DHL (Worldwide Express) and FedEX express airmail are provided with tracking number for the package
The documents will be sent in discrete packaging with no reference to our company.
No. If you want your document to go to another address then just fill in the order form accordingly.
It depends on the payment method you used . Wire transfer usually takes several days(3-5 business days) to arrive to our account.Western Union and MoneyGram methods are fast and we can check them at the same day.