Frequently Asked Questions

Are my order details kept private?

Of course, customer details are kept confidential and never shared. All our documents come in plain white envelopes with no mark saying what’s inside.

How long will shipping take?

 Shipping takes from 2 to 5 days depending on country of destination. Some orders take up to a week.

Can you provide a tracking number for the package?

 The orders that shipped by means of DHL (Worldwide Express) and FedEX express airmail are provided with tracking number for the package

Do any of our company details appear on the document or envelopes they are sent in?

The documents will be sent in discrete packaging with no reference to our company.

Does the delivery name and address have to be the same as the name and address I want printed on my fake documents?

No. If you want your document to go to another address then just fill in the order form accordingly.

How much time will you need to send my document after the moment I paid?

 It depends on the payment method you used . Wire transfer usually takes several days(3-5 business days) to arrive to our account.Western Union and MoneyGram methods are fast and we can check them at the same day.

Still have a question?

Please contact us for more information.

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